Privacy Policy

Russellville Financial Inc ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website and in the course of our lending business, how we use it, and the choices you have. We've written it in plain English on purpose — the same way we explain loan terms.

Information we collect

When you contact us through this website, we collect the information you choose to provide: your name, phone number, email address, and the contents of your message. When you apply for a loan at our office, we collect the information needed to underwrite and service that loan, which may include your government identification, Social Security number, income documentation, residence information, and personal references.

This website itself does not use advertising trackers. Like most websites, our hosting provider may automatically log basic technical information such as IP addresses, browser type, and pages visited, which we use only for security and to keep the site working properly.

How we use your information

• To respond to inquiries you send through our contact form or by phone
• To evaluate, originate, and service loans you request
• To communicate with you about your account, including payment reminders
• To comply with applicable federal and Alabama lending, record-keeping, and anti-fraud laws

What we don't do

We do not sell your personal information. We do not share your information with marketing companies. We do not send spam. Our customer list has been built by word of mouth for decades, and treating your information carelessly would be the fastest way to lose that trust.

When we may share information

We share personal information only when necessary to run the business or when the law requires it: with credit reporting agencies in connection with loans; with service providers who help us operate (under confidentiality obligations); with regulators, courts, or law enforcement when legally required; and with your consent in other cases.

How we protect it

Physical loan files are stored securely at our office. Electronic records are protected with access controls and are limited to staff who need them to serve you. No system is perfectly secure, but we treat your paperwork the way we'd want ours treated.

Your choices and rights

You may contact us at any time to ask what information we hold about you, request corrections, or ask us to stop contacting you for non-account purposes. Call (256) 332-0709 or visit us at 118 Jackson Avenue N, Russellville, AL 35653.

Children's privacy

Our services and this website are intended for adults. We do not knowingly collect information from anyone under 18.

Changes to this policy

If we update this policy, we'll post the new version on this page with a new "last updated" date. Material changes affecting existing customers will also be communicated directly.

Contact us

Questions about this policy? Call (256) 332-0709, use our contact page, or stop by the office Monday through Friday, 9:00 AM to 5:00 PM.